Refund and Returns Policy for Easy Tech Products
Effective Date: January 1, 2025
Contact Email: easytechgeneral12@gmail.com
Website: https://easytechproducts.com/
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we regret that we cannot offer a full refund or exchange.
To be eligible for a return:
- Your item must be unused and in the same condition as received.
- The item must be in its original packaging.
Non-returnable items:
- Gift cards
- Downloadable software products
- Health and personal care items
- Perishable goods (e.g., food, flowers, newspapers, or magazines)
- Intimate or sanitary goods, hazardous materials, or flammable liquids and gases
Partial refunds may apply in the following situations:
- Books with obvious signs of use.
- Opened CDs, DVDs, VHS tapes, software, video games, cassette tapes, or vinyl records.
- Items not in their original condition, damaged, or missing parts for reasons not due to our error.
- Items returned more than 30 days after delivery.
Refunds
Once we receive and inspect your return, we will notify you via email of the approval or rejection of your refund.
If approved:
- A credit will automatically be applied to your credit card or original payment method within a few business days.
Late or Missing Refunds:
- First, check your bank account.
- Contact your credit card company; processing time may vary.
- Check with your bank, as some delays may occur before posting refunds.
If you’ve completed all the above steps and still have not received your refund, contact us at easytechgeneral12@gmail.com.
Sale Items
Only regular-priced items may be refunded. Sale items are non-refundable.
Exchanges
We replace items only if they are defective or damaged.
To initiate an exchange for the same item:
- Email us at easytechgeneral12@gmail.com.
- Ship your item to: [Insert Physical Address Here].
Gifts
If the item was marked as a gift and shipped directly to you, you will receive a gift credit for the value of your return. After we receive the returned item, a gift certificate will be sent to you.
If the gift wasn’t marked as such, or the order was sent to the gift giver, the refund will be issued to the gift giver.
Shipping Returns
To return your product, mail it to: [Insert Physical Address Here].
Important Notes:
- You are responsible for paying return shipping costs.
- Shipping costs are non-refundable. If you receive a refund, the return shipping cost will be deducted.
- For high-value returns, consider using a trackable shipping service or purchasing shipping insurance. We are not responsible for lost returns.
Need Assistance?
For questions about refunds and returns, contact us at easytechgeneral12@gmail.com.
Thank you for shopping with Easy Tech Products!